(888) 888-7538


Hours of Operation

We have live customer service representatives answering the phones from 8am to 11pm Eastern time, 7 days a week. You can call us for any order related issues, or to place a new order. Our toll free number is (888) 888-7538. If you receive our voicemail recording, leave a message with your name and phone number and you will get a call back within 1 hour or less.

Mailing Address

Quality Retailers Inc.
615 Griswold St, Suite 403
Detroit, MI, 48226, USA

Exchanges / Returns

PLEASE NOTE * Do not send back a product to return for a refund or exchange unless you have already communicated with us through Email or phone. You must call or email first before sending back a product for an exchange or refund. You can call our customer service toll free at (888) 888-7538

IMPORTANT * About your Purchase

When your purchase an item from our online store, it will appear on your credit card statement as PAYPAL ** QUALITY RETAILERS

*** Please Note - We are not directly affiliated with Pantech, we are a third party retailer.

Email Us

Fill out the form below to communicate with us through email. You will get a response within one business hour. If you are emailing about an existing order, please try to include as much information as possible.

Full Name

Email Address

Telephone Number

Questions / Comments



Every battery that you buy from us is an OEM Pantech battery. That means the batteries we sell are manufactured by Pantech, they are the original batteries, not an aftermarket battery. All of our batteries come backed by a No Hassle One Year Warranty. That's right, if you have a problem with your product in 12 months from now, call or email us and we'll send you a new one for FREE!

Fast, Free Shipping

Every product that you purchase from us comes with FREE shipping! And not only is the shipping free, its fast too! Your order ships out the same day you order it and is delivered in 4 business days or less. We also offer a 2 day expedited shipping option that is affordable and fast.

Live Customer Service

As a customer, you have lots of websites to choose from when shopping online. What separates us from the rest is that we have a live person that is just a phone call away! You can call us anytime between 8am to 11pm Eastern time, 7 days a week and you will get a real live person on the phone!